Managing Virtual Teams Training

# Managing Virtual Teams Training

## Course Outline

### Overview

Remember when the biggest problem in team management was securing a meeting room that wasn't double booked? But that feels like a lifetime ago now. Today's managers are in largely uncharted waters — leading teams of people spread across suburbs, states, and even countries alike, and often little else to connect them besides WiFi and good intentions.

I recently did some consulting for a marketing company in Melbourne where the manager, Jessica, was at her wit's end trying to engage the team remotely. Half her staff kept their cameras off indefinitely, meetings seemed like one way conversations and she couldn't shake the feeling that productivity was slipping through the digital cracks. Sound familiar?

The truth is, managing a virtual team isn't just leadership from HQ with an updated laptop — it's a completely different beast. More purposeful communication, creative relationship building and structured accountability systems that cross time zones and screens.

This ground breaking program adapts the Australian leader's competencies for a virtual team context. We've made it with the specific security challenges and opportunities of businesses across Australia, from Perth to Brisbane – where hybrid and remote work arrangements are the new norm, not the exception – in mind.

### Curriculum Based Outcomes

On completion of this training, learners will be able to:

#### Foundation Skills:

Define clear remote work structures that prevent chaos and overreach

Devise communication strategies that keep teams connected but not inundated

Develop models of accountability that create trust rather than a culture of micromanagement

#### Intermediate Competencies:

Host engaging, result based virtual meetings

Adopt digital appropriate practices to address conflicts

Establish training programs that can successfully onboard new team members in a remote world

#### Advanced Applications:

Foster team culture at a distance with digital touchpoints and virtual opportunities

Lead and manage your teams with data driven insights on their health and performance

Lead organisation wide change programs across dispersed teams

### What You Will Learn

#### Module 1: Virtual Leadership Fundamentals

Establishing boundaries and expectations that actually get followed

Psychology of remote work and digital communication explained

Creating your virtual management toolkit

#### Module 2: Communication Mastery

Choosing and tuning the right platform for the right communication types

Writing skills for clarity on emails, messages, task and project management tools

Nonverbal communication for video calls

#### Module 3: Fostering Trust When You Can't Be There

Relationship building tactics that translate across screens

Establishing psychological safety in virtual settings

Building trust and credibility on the internet

#### Module 4: Meeting Excellence

How to create events people love going to

Fight meeting fatigue and keep your team connected

Virtual brainstorming and problem solving facilitation methods

#### Module 5: Performance and Accountability

Outcome based performance measurement systems

Hopeful check in systems that don't overwhelm people

Performance problems interventions at an early stage

#### Module 6: Conflict Resolution Remotely

Recognising signs of conflict in virtual world settings

De escalation techniques for digital disagreements

Mediating conflicts when you can't get everyone in the same room

#### Module 7: Virtual Onboarding Success

Onboarding new team members to a remote environment

Distance friendly knowledge sharing systems

Integrating new hires with the consultation team

#### Module 8: Wellbeing and Mental Health

Recognising the signs of remote work burnout and isolation

Building support structures for distributed teams

Work life boundaries in home based work environments and this is a challenge to health

### Concluding Remarks

Leading virtual teams doesn't have to be like navigating a ship in the fog. When managed appropriately, remote teams can actually work better and be happier than colleagues in the office.

This course gives Australian leaders real useable tools that they can apply immediately to make leading virtually possible. You'll walk away confident that you can build high performing remote teams, clear systems for accountability and engagement, and knowing how to make powerful connections across any distance.

Crucially, you'll find that, in reality, leading virtually isn't about attempting to recreate the office experience online – it's about actually embracing the special benefits of distributed teams and constructing something even better than what existed before.

Duration: 2 days (16 hours)

Delivery Mode: In person, virtual, or hybrid

Materials: Full workbook, digital templates and 90 day implementation guide

**Training Programs to Consider:**

Learn more about our communication training that complements virtual team management skills.

Explore our teamwork building better teams programs for strengthening your virtual team dynamics.